Applicant will be responsible for tracking and resolving outstanding payment issues and generate weekly aging reports in a timely manner. The candidate must have knowledge of general accounting principles and be proficient in accounting software and MS Office (especially Excel).  The role will work hand in hand with credit, cash application and chargeback teams.

Responsibilities

• Daily collections calls and emails
• Process payments including cash, checks and credit card transactions
• Maintain an accurate aging report
• Invoice and credit corrections as necessary
• Assist cash applications when necessary
• Help with other administrative duties as assigned
• Ownership of AR aging – managing collections efficiency metrics to target, acting as a first point of contact to obtain full resolution on customer disputes or billing inquiries
• Cash management, effectively analyze and resolve open cash (unapplied) amounts in a timely manner. You will be asked to aid in the credit evaluation process for order release of the customer base

Qualifications

• The ideal candidate will have 3 years of experience in Collections
• The applicant should display a positive and proactive attitude, strong organizational skills, the ability to prioritize and multitask and be a strong communicator, both in writing and over the phone, as he or she will frequently deal with higher levels of management.
• Excel – Proficiency / Intermediate (e.g. pivot tables & lookups experience a plus)
• Reconciliation skills; ability to reconcile contracts to corresponding transactions/payments
• Strong analytical and creative problem solving skills a must
• Demonstrated attention to detail in a transaction driven environment and ability to multi – task to manage priorities
• Professional communication and interpersonal skills as the position requires effective interaction with various parties on daily basis
• Ability to align collection duties with established company policy & process
• Commitment to log timely and pertinent progressive collections activities

This is a non-management position
This is a full time position

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